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Hillingdon resident's boiler nightmare

Posted by Adrian Seal on Nov 11, 08 04:11 PM in Local Authority

A FED-UP resident has told of her freezing nights she endured after being without a boiler for seven weeks.

Julie Rieskins, 43, of Pole Hill Road, Hillingdon, was left without heating and hot water when her boiler broke on September 20.

To make matters worth her immersion heater broke down seven times during this period and she spent in excess of £200 keeping it maintained.

She said: "This is a joke, there is no way I should be without a boiler for seven weeks, to make matters worse nobody calls to check on the situation, I have to call up Hillingdon Homes myself.

"It was fixed on Saturday, finally after they kept double booking electricians through last week, but there is still work to be done to get all of my radiators working.

"I just can't believe how long it has took to get everything sorted out."

Tim Price, chief executive officer of Hillingdon Homes, said: "The boiler at the house in Pole Hill Road was replaced on 6 November approximately a week after the tenant reported the repair request. We are now also replacing radiators at the property which we have found to be defective and this work will be completed on Thursday.

"Our resident liaison officer will be meeting with the tenant shortly after to ensure the works have been satisfactorily completed."

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